Privacy Policy

• 1. Information We Collect▾

  Northgate Managed IT collects information you provide directly when you fill out contact forms, request quotes, subscribe to services, or otherwise communicate with us. This may include your name, email address, phone number, business name, and any other information you choose to share. We also collect information automatically through your use of our website, including IP address, browser type, device type, pages visited, and time spent on the site, primarily via standard web analytics tools.
• 2. How We Use Your Information▾

  We use the information we collect to respond to your inquiries, provide and manage our services, send service-related communications (such as confirmations, updates, and support messages), improve our website and offerings, and comply with legal obligations. We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our business, subject to confidentiality obligations.
• 3. Cookies▾

  Our website uses cookies, small text files stored in your browser, to recognize returning visitors, analyze traffic patterns, and improve site functionality. Some cookies are strictly necessary for the site to function; others are used for analytics. You may disable cookies through your browser settings, but certain features of the site may not function properly as a result. By continuing to use our site, you consent to our use of cookies as described here.
• 4. Third-Party Services▾

  We may use third-party services including, but not limited to, Google Analytics (for traffic analysis), payment processors (for subscription billing), and cloud infrastructure providers (for hosting and delivery). These services operate under their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our site.
• 5. Data Retention▾

  We retain personal information for as long as your account or service relationship with Northgate Managed IT remains active, and for a reasonable period thereafter as required for legal, accounting, or legitimate business purposes. If you cancel your subscription, we will delete your personal data within 30 days of account closure, except where retention is required by applicable law.
• 6. Your Rights▾

  Depending on your jurisdiction, you may have rights to: access the personal information we hold about you; correct inaccurate data; request deletion of your data; restrict or object to certain processing; and data portability. To exercise any of these rights, please contact us at support@northgatemanagedit.com. We will respond to verifiable requests within the timeframe required by applicable law.
• 7. Children's Privacy▾

  Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at support@northgatemanagedit.com and we will promptly delete it.
• 8. Changes to This Policy▾

  We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated effective date will appear at the top of this page. For material changes, we will provide notice through the website or by email. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
• 9. Contact Us▾

  For privacy-related questions, requests, or concerns, please contact us: Email: support@northgatemanagedit.com Phone: (614) 555-0199 Northgate Managed IT is based in Columbus, Ohio.